In the spring of 2008, the Halifax group Sons of Maxwell headed out on a one-week tour of Nebraska. They flew United Airlines from Halifax to Omaha, with a connection in Chicago. While waiting to deplane at O'Hare, band members heard a woman behind them cry out, “My God, they’re throwing guitars out there!” They watched helplessly as ground crew pitched their instruments recklessly across the tarmac. Before boarding the next  flight, the band took all the steps normal people would to report the abuse, only to be shunned by every United employee they encountered. Once in Omaha, band member Dave...